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Frequently Asked Questions
My hourly rate is £25 per hour, with sessions typically lasting 4–6 hours. I also offer a range of packages, including a Half Day (4 hours) for £95, Full Day (8 hours) for £180, and a 24-Hour Package for £550.The 24-Hour Package can be used as either 4 × 6 hour sessions or 6 × 4 hour sessions, depending on what works best for you.Every session includes the removal of one car-load of unwanted items, with the first 20 miles of travel from my base in Dawlish included. Travel beyond 20 miles is charged at 45p per mile.Every home and project is different, so if you're unsure which option would suit you best, get in touch for a free consultation and we can discuss your needs.For full details of my pricing and packages, please visit my [Pricing & Packages] page.
Absolutely not. You are always in control of what stays and what goes. I guide and support you in making decisions, but nothing is removed without your consent.
This depends on the size of the space, what you would like to achieve and how quickly you can make decisions about what to keep and what to let go of. I’ll help you stay focused and make the process feel manageable.Sessions typically last 4–6 hours, with a minimum booking time of 4 hours. For larger projects, sessions can be spread across multiple visits to suit your needs.If you're unsure how much time you might need, we can discuss this during your free consultation and find an option that works best for you.
Transportation of one carload of items to a charity shop is included for free in every season.If you have more items to remove I can suggest local charities or services for responsible removal. You may also have things you can sell, and I can assist or advise you on this too.
No need at all. This is a judgment-free service. I’ve seen all kinds of homes and situations, my goal is to help, not judge.
Don’t worry, I am used to supporting older clients and those with health or mobility challenges. I need you present for making decisions on what to keep and I will take care of the rest. We will always work at a pace that is comfortable for you.
I am happy to do light cleaning, like wiping shelves and cupboards as we go, but the focus is on decluttering and organising, I don’t offer a full cleaning service.
No. We usually declutter first then decided what storage solutions are actually needed. I always aim to reuse any of your existing storage and then suggest any additional storage solutions you might need after that. This avoids wasting money on unnecessary products.
Yes, absolutely. Your privacy is extremely important and all sessions are completely confidential. I will never discuss my client work with a third party, unless agreed by you.
Definitely. I don’t just organise your space, I aim to help you create habits and systems so you can maintain it going forward.
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